Employment

ABOUT WORKING HERE:

Indian Motorcycle of Northern Kentucky sells and services Indian Motorcycles, Polaris Slingshot, and used motorcycles.  This dealership is passionate about motorcycles, the people who ride them and the community in which they ride. Our store is not owned by a big corporation or big car dealer, it is owned by motorcycle enthusiasts who truly understand the business. Every employee here is an enthusiastic rider. The efforts of all employees here are mutually respected and acknowledged. We strive to engage with our customers by creating long-lasting relationships by offering the best motorcycle experience, employing well-trained and motivated sales and service staff.

Job Description:

Help customers get financing for motorcycle purchases. Assure correct preparation and completion of all documents required to transact the sale of new and used motorcycles to retail buyers. Provide care and protection products to retail buyers

Job Responsiblities:

  • Source financing and secure approvals for loan customers

  • Provide customer information to Dealership Management System

  • Prepare Bill of Sale, Buyers Order, and related documents

  • Prepare financing agreements and related documents

  • Present finance and additional care and protection products

  • Prepare all required titling documents

  • Secure buyer signatures and authorizations on all required documents

Requirements:

  • Thorough understanding of basic desktop computer programs

  • Understanding of basic transaction requirements

  • Ability to establish customer and lender relationships

  • Treat all employees and customers fairly, with courtesy and dignity

Qualifications:

  • Detail orientation is critical

  • Excellent organization

  • Computer skills

  • Motorcycle enthusiasm is valued

Pay Scale:

  • Commensurate with skills and experience

Benefits:

  • Clean, comfortable, friendly work environment

  • Health insurance available

  • Simple IRA with company match

  • Vacation available

  • Five day work week, Sundays and Mondays off

  • Employee pricing on products

Indian Motorcycle of Northern Kentucky is passionate about motorcycles, the people who ride them and the community in which they ride. We strive to engage with our family in creating long-lasting relationships by offering the best experience, employing well-trained and motivated sales and service staff, promoting safe and responsible riding, and actively connecting with and giving back to the local community we serve.

Job Type: Full Time

 

We are seeking a motivated, experienced, outgoing, and service-oriented motorcycle sales manager to join our team and coach our salespeople to close more deals. The ideal candidate will have experience hiring, training, and leading a team, a strong passion for people, and a solid knowledge of sales best practices and customer retention strategies.

Job Responsiblities:

  • Recruit, hire, train, and oversee a team of motorcycle salespeople

  • Coach salespeople on best practices for closing more vehicle deals and provide advice and guidance to improve sales performance

  • Establish and maintain a productive relationship with factory representatives

  • Set sales goals, track progress, and lead team to achieve and exceed those quotas

  • Forecast sales for upcoming months and quarters and compile the necessary reports for dealership management to review

  • Step in to answer customer questions and issues when required

  • Coordinate and lead all regular sales meetings with the sales staff

  • Develop and manage a CRM platform to retain customers and seek out new prospective sales

  • Maintain a strong focus on satisfaction of all customers

  • Appraise and price used motorcycles for profitable resale

  • Oversee all activities occurring in the vehicle showroom

  • Approve sales transactions to achieve sales volume, gross profit, and customer satisfaction

  • Build and promote strong, long-lasting motorcycle customer relationships by partnering with them and understanding their needs

  • Maintain motorcycle inventory to meet demand, maximize sales & profitability, and minimize flooring costs

  • Present sales, revenue and expenses reports and realistic forecasts to the management team

Skills:

  • Passion for motorcycles, motorcycling, and motorcycle people

  • 2+ years of experience in a sales and/or sales management role at a motorcycle dealership

  • Solid sales competencies with knowledge of strategies and best practices

  • Position requires thorough knowledge of computer applications and dealer management, and CRM systems

  • Excellent leadership skills with a passion for developing employees

  • Keen attention to detail with a commitment to solving complex problems

  • Strong written and verbal communication skills

  • Outgoing and service-oriented attitude

  • Knowledge of inventory control and management

  • Goal-oriented self-starter with the ability to thrive in a fast-paced and sometimes high-pressure work environment

  • Willingness to work independently and as part of a team

  • Appraise and price used motorcycles for profitable sales

  • Strong business sense and industry expertise

Benefits:

  • Clean, comfortable, friendly work environment

  • Health insurance available

  • Simple IRA with company match

  • Vacation available

  • Five day work week, Sundays and Mondays off

  • Employee pricing on products

Indian Motorcycle of Northern Kentucky is passionate about motorcycles, the people who ride them and the community in which they ride. We strive to engage with our family in creating long-lasting relationships by offering the best experience, employing well-trained and motivated sales and service staff, promoting safe and responsible riding, and actively connecting with and giving back to the local community we serve.

Job Type: Full Time

 

Manages parts operations within the dealership to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control. Optimizes parts department processes. Attracts, retains, and effectively engages department personnel.

Job Responsiblities:

  • Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and external customer satisfaction

  • Promotes and merchandises parts and accessories in conjunction with other store locations

  • Ships and receives parts orders, stocks inventory

  • Creates annual Parts Department goals and budget, in alignment with the organization’s financial and operational objectives

  • Develops and executes Parts Department marketing plan and monitors monthly to ensure achievement of departmental goals

  • Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures

  • Submits all parts warranty and return claims within the required time

  • Establish and maintain productive relationships with factory and supplier representatives

  • Manages training for employees needing parts and accessories knowledge

  • Fills in at retail parts counter as necessary

Qualifications:

  • 1+ years’ experience in Parts Department operations

  • Needs have working knowledge of motorcycle technology

  • Ability to use standard desktop applications such as Microsoft Office and internet functions

  • Ability to lift bulky, and heavy (40 lb) objects

  • Ability to write and speak effectively to individuals and groups o Basic understanding of financial principles relative to Parts Department operations

  • Ability to analyze and interpret internal reports

  • Drivers license, preferably with motorcycle endorsement

  • Excellent customer service skills

  • Ability to effectively lead and work as a member of a team

  • High School Diploma or equivalent experience

  • Motorcycle enthusiasm is a plus

Benefits:

  • Clean, comfortable, friendly work environment

  • Health insurance available for the employee and family

  • Simple IRA with company match

  • Vacation available

  • Five day work week, Sundays and Mondays off

  • Employee pricing on products

Indian Motorcycle of Northern Kentucky is passionate about motorcycles, the people who ride them and the community in which they ride. We strive to engage with our family in creating long-lasting relationships by offering the best experience, employing well-trained and motivated sales and service staff, promoting safe and responsible riding, and actively connecting with and giving back to the local community we serve.

Job Type: Full Time

 

Job Description:

Indian Motorcycle of Northern Kentucky is looking for a professional technician who wants to work a 5 day work week always getting Sunday and Monday off in a well lit, comfortable, air-conditioned and heated service shop. The kind of person we are looking for has a Gung Ho attitude and is an energetic, upbeat, positive attitude as well as a team player. The technician we are looking for will enjoy the victory of seeking out solutions to tough problems with a strong passion for doing what is right for our customers.

Responsibilities:

  • Electrical diagnosis and repair

  • Engine diagnosis, repairs, and rebuilds

  • Transmission diagnosis and repairs

  • Routine maintenance and services

  • Accessory installation

  • Tire changes

  • Shop clean up

Requirements:

  • Knowledge of diagnosis and repair

  • Must have a current motorcycle license in good standing or have one within 6 months of employment

  • Reliable transportation

  • Good attendance record at past places of employment

  • Physical ability to perform tasks assigned

  • Ability to follow instructions

Qualifications:

  • Treat all employees and customers fairly, courteously, and with dignity

  • Maintain a professional appearance and demeanor

  • Reliable and hard working

Pay Scale:

  • Hourly Rate (up to $30/hour)

  • Commensurate with skills and experience

Benefits:

  • Paid Time Off

  • Simple IRA Retirement with Company Match

  • Health Insurance options

  • Parts and Vehicle Discounts

  • No winter layoffs

Job Description:

Support Service Department management and technicians by providing simple motorcycle maintenance tasks and other related service activities, while training for more complex and responsible duties.

Responsibilities:

  • Check tire/suspension pressures

  • Check/change engine oil

  • Provide support to technicians as requested

  • Participate in training as required

  • Clean motorcycles after servicing

  • Maintain service shop order and cleanliness

Requirements:

  • Valid drivers license with motorcycle endorsement

  • Ability to bend, stoop, crouch, reach, and handle tools

  • Ability to lift 50+ lbs of material

  • Ability to balance and push a 700+ lb motorcycle

Qualifications:

  • Treat all employees and customers fairly, courteously, and with dignity

  • Willing to learn

  • Maintain a professional appearance and demeanor

  • Reliable and hard working

Pay Scale:

  • Hourly Rate 

  • Commensurate with skills and experience

Benefits:

  • Clean, comfortable, friendly work environment

  • Health insurance available

  • Simple IRA with company match

  • Vacation available

  • Five day work week, Sundays and Mondays off

  • Employee pricing on products

Job Description:

Provide motorcycle shoppers with product and sales insights that result in the purchase of new and used motorcycles.

Responsibilities:

  • Establish productive, documented relationships with sales leads, in person or electronically

  • Follow up leads/sales on an ongoing basis

  • Provide accurate product and sales information to shoppers

  • Secure lead and purchase intent information

  • Secure trade-in information, and write credit applications

  • Arrange demonstration ride

Requirements:

  • Understanding of basic desktop computer programs

  • Thorough understanding of product specifications, features, benefits

  • Thorough understanding of sales processes

  • Understanding of basic transaction requirements

  • Ability to establish customer relationships

  • Treat all employees and customers fairly, with courtesy and dignity

Qualifications:

  • Motorcycle endorsement on license

  • Professional appearance and demeanor

  • Sales experience is valued, but not necessary

  • Good organization skills

Pay Scale:

  • Hourly Rate & commission

  • Commensurate with skills and experience

Benefits:

  • Clean, comfortable, friendly work environment

  • Health insurance available

  • Simple IRA with company match

  • Vacation available

  • Five day work week, Sundays and Mondays off

  • Employee pricing on products

Job Description:

Performs a variety of customer service, in store marketing, and stocking duties related to the receiving, sale and delivery of parts and accessories that contribute to the efficient, safe, and profitable operation of the dealerships parts department. Ongoing responsibility for assisting with the counter parts sales and customer service responsibilities.

Responsibilities:

  • Sells products and/or services to repair/upgrade motorcycles and meet the customer's needs

  • Maintain customer goodwill by greeting and acknowledge all customers he/she comes in contact with

  • Assist in keeping parts department clean and orderly

  • Record all sales and/or customer transactions that occur

  • Provide service technicians with parts as required

  • Maintains the retail sale floor and displays to meet or exceed the dealership and customer standards.

  • Controls showroom inventory to ensure maximum sales and customer satisfaction

  • Performs routine housekeeping tasks that maintain and enhances the cleanliness of products and the retail sales area

  • When working the parts counter, follows prescribed cash, credit, and check processing procedures of the dealership

  • Processes new return merchandise as required at a point of sale

  • Attends training as prescribed by management to maintain proficiency in his/her job description

  • Uses dealership equipment and resources safely and proficiently.

Requirements:

  • Valid driver's license, preferably with motorcycle endorsement

  • Understanding of computer systems and computer skills

  • Ability to bend, stoop, crouch, reach, climb ladders, and handle tools

  • Ability to lift 50+ pounds of material

  • Professional demeanor and appearance

Qualifications:

  • #1… Treat all employees and customers fairly, courteously, and with dignity

  • Honest and have great work ethics

  • Excellent organizational skills

  • Excellent interpersonal skills to interact professionally with customers and staff

  • Have some mechanical aptitude and like working around motorcycles

  • While specific parts sales experience is not required, it is desirable

Pay Scale:

  • Commensurate with experience

  • Hourly and commission

Benefits:

  • Health insurance available for the employee and family

  • Simple IRA with company match

  • Vacation available

  • Employee pricing on products

  • Clean, air conditioned environment

  • 5 day work week. Sundays and Mondays off

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